Rental Management

rental management

Professional rental property management services

At Rockbridge, formerly FirstService Residential Realty (FSRR), our focus is simple – providing professional and comprehensive rental property management services that maximize your revenues and take service to the next level.  No matter what type of properties you own – single family home or individual units, multifamily properties or apartment properties, count on our knowledge, expertise and service to ensure that their value as rental properties is  not only maintained, but also enhanced.

How our full service rental management works for you

  • We turn your investments into rental income – without the hassle of landlord responsibilities
  • We maximize occupancy and operating efficiency
  • We keep you apprised of current market conditions
  • We help you understand how much you should – or shouldn’t – invest in repairs or rehabilitation to achieve optimal rental value
  • And if you plan on selling your property, we offer a full line of professional marketing solutions, including targeted and strategic sales campaigns
Our commitment to your satisfaction begins with knowing the unique features of each property and tailoring our services to respond to – and anticipate – your needs. Single Family Properties:   If you own one or several individual units you can take advantage of our comprehensive rental management services. Our customized services fit each individual unit or property you own, ensuring occupancy and maximizing the value of your investment(s). Multifamily Properties:  If you own multifamily properties, count on our expertise and resources to optimize your investment with a range of services to locate, screen and evaluate qualified tenants. Apartment Properties:  If you own apartment properties, we have the property rental management expertise and resources to place qualified tenants in your apartment buildings and ensure a high rate of occupancy.

 Our comprehensive rental property management services include:

  • Full-service rental property management
  • Preparation of property for lease/sale
  • Proactive rental management to establish resident confidence
  • Management of unit rentals/resident screening/rent collection
  • Ensuring resident retention
  • Property inspection/repair and maintenance coordination
  • Professional listing/brokerage services
  • Customized accounting and administrative services
  • Management of all physical plant maintenance and related activities
  • Capital improvement oversight and construction management
  • Comprehensive market analysis
In addition, we offer targeted rental property management services to attract prospective tenants and maintain resident satisfaction, including: 24/7 Resident Response Center – This 24/7 real-time telephone service, staffed by trained and knowledgeable Customer Care Agents, provides quick responses to questions, concerns and emergency service issues. Website – Night or day, current residents can pay rent, obtain up-to-date account information, submit service requests or contact us directly from our state-of-the-art website.